Putting flight crews first
We created a seamless digital personal assistant that pulled every system flight crews need into one easy-to-use place.
Flight crews are tasked with more than just face-to-face service with their customers. While flying to a new city every day may sound exciting, it requires tight logistics management, and crews need to constantly consider where to stay upon arrival and how to get around. To maintain safety, they must comply with a mound of FAA regulations. Even requesting time off can be complicated if the system isn’t user friendly—and user friendly is exactly what they didn’t have. Alaska Airlines turned to us to find a way to simplify the process with a single digital personal assistant.